Vet Doctor AI is an AI-powered veterinary information platform that provides animal health information, AI-assisted image analysis, and a variety of veterinary and pet-care tools. It is designed to help pet owners, animal caregivers, farmers, and veterinary professionals access useful information more easily.

Vet Doctor AI uses artificial intelligence to analyze information provided by users, such as symptoms, images, X-rays, ECGs, ultrasound images, prescriptions, and other animal-related information. The AI then provides an informational analysis based on the information submitted.

No. Vet Doctor AI is an artificial intelligence platform, not a veterinarian or veterinary hospital. Its information is intended to assist users and should not replace professional veterinary examination, diagnosis, or treatment.

Vet Doctor AI can provide AI-assisted observations and information about possible conditions, but it cannot provide a definitive veterinary diagnosis. A licensed veterinarian should evaluate your animal when diagnosis or treatment is required.

Vet Doctor AI supports a variety of animals, including dogs, cats, horses, livestock, rabbits, birds, reptiles, and other animals depending on the specific tool being used.

Yes. Vet Doctor AI is an online platform designed for users worldwide. Availability of individual features may depend on the service, technical availability, and applicable laws.

Vet Doctor AI provides a range of AI-powered tools, including symptom analysis, image analysis, X-ray analysis, ECG analysis, ultrasound analysis, eye health analysis, parasite identification, prescription analysis, breed analysis, grooming plans, training assistance, health records, QR tools, and other animal-care features.

The AI Symptom Checker allows you to enter information about your animal's symptoms and receive AI-assisted information about possible causes, warning signs, and situations where veterinary attention may be appropriate.

AI Image Diagnosis analyzes uploaded animal photographs and provides AI-assisted observations about visible abnormalities such as skin problems, wounds, lumps, eye issues, and other visible concerns.

Yes. The AI X-Ray Analyzer can analyze supported veterinary X-ray images and provide AI-assisted observations about possible abnormalities. X-ray results should be reviewed by a qualified veterinary professional.

The AI ECG/EKG Interpreter analyzes supported animal ECG recordings and provides AI-assisted information about cardiac rhythms and possible abnormalities. It is an informational tool and does not replace professional cardiac evaluation.

Yes. The AI Ultrasound Analyzer can provide AI-assisted observations from supported veterinary ultrasound images. Professional veterinary interpretation is recommended for diagnosis and treatment decisions.

The AI Eye Health Checker analyzes uploaded photographs of an animal's eye and provides information about visible abnormalities that may require further veterinary evaluation.

The Parasite and Insect Detector uses image analysis to help identify visible parasites and insects such as ticks, fleas, mites, and similar organisms.

The Prescription Analyzer can help users understand information contained in a veterinary prescription or medication document, including medication names, instructions, dosage information, and other available details.

Vet Doctor AI may provide general educational information about medications and veterinary conditions, but users should not start, stop, or change medication based solely on AI-generated information. Medication decisions should be discussed with a qualified veterinarian.

Pet Health Records help users organize important information about an animal, such as health history, weight, vaccinations, medications, and other veterinary-care information.

The AI Breed Analyzer uses information and images provided by the user to provide an AI-assisted estimate of breed characteristics. Image-based breed identification is an estimate and does not replace genetic testing or official breed documentation.

The AI Grooming Plan provides personalized grooming suggestions based on information such as the animal's species, breed, coat characteristics, age, and grooming needs.

The AI Training Coach provides structured guidance for common animal-training goals, including obedience, potty training, leash training, barking, and other behavioral objectives.

The Pet Name Generator creates name suggestions based on information such as species, personality, gender, style, or other preferences provided by the user.

The Pet QR Code Generator allows users to create a QR code containing selected pet or owner information. The QR code can be used as a convenient way to access important information about a pet.

The Pet QR Code Scanner allows users to scan supported pet QR codes and access the information associated with the code.

The Barcode Scanner can scan supported product barcodes and help users retrieve or understand available information about pet-related products.

Upload clear, well-lit, high-quality images where the relevant area is easy to see. Avoid blurry, dark, distant, or heavily obstructed photographs.

No. A photograph can provide useful visual information, but many veterinary conditions require physical examination, laboratory tests, diagnostic imaging, or other professional evaluation.

Analysis may fail because an image is unclear, unsupported, too large, incorrectly formatted, or does not contain enough information for the selected tool. Try uploading a clearer image or contact support if the problem continues.

Vet Doctor AI uses a prepaid credit system. Customers purchase credits in advance and use them when accessing eligible premium AI features.

One credit provides one use of an eligible premium AI feature.

Yes. Credits can be used across eligible premium Vet Doctor AI features.

No. Vet Doctor AI uses one-time prepaid credit purchases. There are no automatic recurring subscriptions or automatic renewals.

No. You do not need a recurring subscription. You can purchase a credit package when you need access to eligible premium features.

One credit is deducted when you use an eligible premium AI feature.

Yes. Customers can request a refund by contacting support@aivetdoctor.com.

For credit purchases, the applicable refund amount is calculated based on the unused credits remaining in your account. Credits already used for premium AI features are deducted from the refundable amount.

Refund requests are reviewed and processed within approximately 3–7 business days after the request is received.

Where applicable, taxes or non-refundable payment-related charges may be deducted from the refund amount according to the applicable payment and refund terms.

When a refund is processed, the corresponding refunded credits will be removed from your Vet Doctor AI account.

No. Vet Doctor AI is an AI information and analysis platform. It does not replace a licensed veterinarian, physical examination, professional diagnosis, treatment, or emergency veterinary care.

Contact a veterinarian or emergency veterinary hospital immediately. Do not delay emergency veterinary care while waiting for an AI analysis.

Potential emergency signs include severe breathing difficulty, uncontrolled bleeding, collapse, prolonged seizures, severe trauma, suspected poisoning, severe allergic reactions, heatstroke, inability to urinate, severe abdominal swelling, or sudden serious deterioration.

Yes. AI-generated information may sometimes be incomplete, inaccurate, or inappropriate for an individual animal. Always consider the animal's complete clinical situation and consult a qualified veterinarian when appropriate.

No. AI-generated information should be used as educational or supportive information and should not be the sole basis for diagnosis, medication, surgery, or other treatment decisions.

Vet Doctor AI takes reasonable measures to protect information submitted through the platform. Please review the Privacy Policy for detailed information about how information is collected, used, stored, and protected.

Yes, where supported by the relevant feature. Users should only provide information necessary for the requested service and should avoid submitting unnecessary personal or sensitive information.

Data handling can vary depending on the specific feature and service. Please review the Privacy Policy for information about the collection, storage, processing, and deletion of submitted information.

You can contact our support team at support@aivetdoctor.com for questions about your account, credits, payments, refunds, technical issues, or other platform-related matters.

Vet Doctor AI is an online platform that can be accessed through compatible modern web browsers on supported computers, tablets, and mobile devices.

Processing time varies depending on the feature, type of analysis, uploaded information, image size, and current system demand.

First, check your account and refresh the page. If the issue continues, contact support@aivetdoctor.com with the relevant account and transaction information so our support team can investigate.

Refresh your account and check your credit balance. If your purchased credits still do not appear, contact support@aivetdoctor.com with your transaction details.

Vet Doctor AI was founded by Dr. Safdar Fareed Rabbani, DVM, M.Phil., with a focus on combining veterinary knowledge and artificial intelligence to make animal-health information more accessible.

Vet Doctor AI is operated by AI Veterinary Solutions Limited, with its registered address in Hong Kong.

No. Vet Doctor AI is designed for a broad range of users, including pet owners, animal caregivers, farmers, veterinary students, veterinary professionals, and other people seeking animal-health information.

No. Different tools support different animal species. Users should check the individual feature for its supported species and intended use.

Yes. Veterinary professionals may use the platform as an AI-assisted informational and workflow-support tool. AI results should always be considered alongside professional clinical judgment and appropriate diagnostic procedures.