Veterinary Medical Disclaimer

Important information regarding the use of Vet Doctor AI's AI-powered veterinary tools and services.

Last Updated: October 9, 2026

Trading Name: Vet Doctor AI
Website: https://www.aivetdoctor.com/
Operated by: AI Veterinary Solutions Limited

This Veterinary Medical Disclaimer governs your use of the AI-powered tools, information resources, and features provided on Vet Doctor AI (https://www.aivetdoctor.com/), operated by AI Veterinary Solutions Limited.

Please read this disclaimer carefully before utilizing our platform. By accessing or using Vet Doctor AI, you acknowledge and agree to the terms outlined below.

1. General Informational and Educational Purpose Only

Vet Doctor AI uses artificial intelligence models to process user-submitted data, symptom descriptions, and pet photos to provide general veterinary information, triage guidance, and educational content.

AI-generated output is strictly informational and decision-support content. It is not intended to be, and must never be treated as:

  • A physical veterinary examination
  • A clinical or definitive veterinary diagnosis
  • A prescribed treatment plan or medication regimen
  • A substitute for direct, hands-on care from a qualified, licensed veterinarian

Artificial intelligence can make errors, hallucinate data, or fail to identify critical symptoms. Do not delay, avoid, or alter professional veterinary care because of an AI-generated result.

2. No Veterinarian-Client-Patient Relationship (VCPR)

Your access to or use of Vet Doctor AI—including our symptom triage tool, image analysis features, health record logs, or AI chat assistants—does not establish a Veterinarian-Client-Patient Relationship (VCPR).

The AI platform is an automated digital software tool, not a licensed veterinarian. The platform cannot independently:

  • Perform a physical, hands-on clinical examination
  • Auscultate, palpate, or evaluate vital signs in real time
  • Administer diagnostic laboratory tests
  • Prescribe controlled veterinary pharmaceuticals
  • Deliver emergency life-saving medical care

3. AI Image and Document Analysis Limitations

Certain features of Vet Doctor AI process visual uploads (e.g., photographs of skin lesions, eyes, wounds, or radiograph scans). Automated image analysis is subject to significant physical and technical limitations, including:

  • Camera resolution, lighting, focus, and perspective
  • Coat, fur, or physical obstruction of the affected area
  • Visual similarities across entirely different medical conditions
  • Omission of critical systemic clinical findings

An image analysis result indicating "no abnormalities detected" does not guarantee your animal is healthy. Conversely, a potential issue flagged by AI does not confirm a definitive disease. Physical veterinary diagnostics remain necessary.

4. Emergency Veterinary Notice

VET DOCTOR AI IS NOT AN EMERGENCY MEDICAL SERVICE.

If your animal is experiencing a life-threatening or urgent medical emergency, do not wait for an AI response. Transport your pet to a local emergency veterinary hospital or contact a licensed veterinarian immediately.

Critical Emergency Examples Include:

  • Severe difficulty breathing or respiratory distress
  • Uncontrolled bleeding or major physical trauma
  • Collapse, loss of consciousness, or extreme lethargy
  • Prolonged or repeated seizures
  • Suspected poisoning, toxic ingestion, or bloat (GDV)
  • Inability to urinate or severe straining
  • Extreme abdominal swelling or acute deterioration

5. Medication and Treatment Restrictions

AI-generated content must never be used as the sole basis for administering, altering, starting, or stopping any medication, antibiotic, antiparasitic, steroid, or supplement.

Never administer human medications to an animal unless explicitly instructed and dosed by a licensed veterinarian.

6. Contact Information

For technical support, billing inquiries, or questions regarding platform limitations, please contact:

  • Legal Entity Name: AI Veterinary Solutions Limited
  • Trading Name: Vet Doctor AI
  • Business Registration Number (BRN): 81127380-000-08-26-3
  • Registered Address: Unit 903, 9/F., Cameron Comm Centre, 458–468 Hennessy Road, Causeway Bay, Hong Kong
  • Customer Support Email: support@aivetdoctor.com
  • Official Website: https://www.aivetdoctor.com/